Two small charges, ¥5 and ¥2, that first-time buyers either ignore or buy by reflex. Here is when each one earns its price.
Default vs switch
Tick priority purchase when you submit the order and Kakobuy promises to process it within 4 hours of buyer working time. If the order needs a confirmation or a top-up, the clock waits for you. The charge is per commodity order, so three items from three listings cost ¥15.
Note the words buyer working time. Four working hours starting at 17:00 Beijing time on a Friday means Saturday morning for Taobao, but Monday for a platform outside the main list. An order placed outside the relevant buyer hours can still wait despite the priority fee.
| Platform group | Buyer hours (Beijing time) | What priority purchase buys you |
|---|---|---|
| Taobao, Tmall, JD and similar | Monday to Sunday, 9:00 to 18:00 | Processing within 4 working hours, any day |
| Weidian, Yupoo, Xianyu and similar | Monday to Sunday, 9:00 to 18:00 | Processing within 4 working hours, any day |
| Other third-party platforms | Monday to Friday, 9:00 to 18:00 | Nothing extra at weekends: the clock stops |
For most catalogue picks, the normal queue is fine. The seller then takes its own time to ship, and Kakobuy's tutorial puts domestic delivery to the warehouse at 3 to 5 days. Saving three hours at the start of a five-day leg rarely changes when the parcel reaches you.
Default vs switch
Kakobuy calls the service Personalized photograph. After the item shows as in stock, you buy as many photos as you need from the Discount Information area and write two things in the remarks: the product number (OG plus digits) and the exact shot, such as the chest logo or the garment length against a tape.
A targeted measurement photo can help with fit. Sizing varies by listing; compare the actual garment with a similar item you own, and review any eligible return before its deadline. One measurement alone does not guarantee overall fit.
The default photos come from a free inspection, and the inspection has firm limits. Kakobuy checks appearance only: model, style and size. It opens garments, bags, suitcases and shoes; anything sealed or with sealing strips stays closed. For household appliances and electronics it does not check authenticity, function or quality at all.
The number of free photos per item is not published. Buy extra photos with that in mind: if the item is sealed and cannot be opened under the inspection policy, an extra photo will not establish the function or contents of the sealed product. Confirm which view can actually be provided.
Open the warehouse list, find the item, and look at the photos in this order. First the label or tag, which tells you the variant the seller actually sent. Then the overall shape against the listing photo, side by side. Then stitching and print at the edges, where faults hide. Then any measurement photo you paid for.
If something is wrong, act inside the return window. Kakobuy's 5-Day Return/Exchange Guarantee runs for 120 hours after the status turns to Stocked in, and it is the seller's service relayed by Kakobuy, so the seller's own rules apply. The dated policy exempts the first eligible non-Prime return or exchange each month from the service fee; from the second it starts at ¥5 for a return and ¥10 for an exchange, plus shipping both ways.
Put it into practice
If the order has not been purchased, priority processing concerns the buyer’s work; it does not reserve seller stock or speed up the seller’s courier. If the item is already in the warehouse, the useful question is usually evidence: a missing size label, an unclear seam or the length of the actual garment. Paying for priority at that point does not answer it.
For a fit question, state which measurement is missing and how it should be taken. If the new photo still leaves the answer unclear, ask for clarification rather than treating the paid request itself as approval. The next decision is whether the item meets your requirement while a remedy remains possible.
